Use the Help Center or email support with screenshots and details.

The web app is fully mobile-friendly; native apps are planned.

Check file size and internet connection. If issues persist, try a different browser or contact support.

PDF, Word, Excel, JPG, PNG, MP4, MP3, and more. Large video files may require a Premium plan.

Email [email protected] or use our contact form

No. To ensure security and consistency for Trusted Appointees, all users work with the same pre-set folder structure. This avoids confusion and guarantees safe, predictable access. However, you can upload any file type and use descriptions and notes for personalization.

Yes. You remain in control:

• Delete documents: Select and remove individual or multiple files.

• Delete account: From your profile, permanently erase your account and all stored data. Billing stops at the end of your subscription cycle.

Once deleted, files cannot be recovered.